Reinventing Customer Support in the AI era
By combining AI-powered assistance with human expertise, we've helped hundreds of businesses increase satisfaction while reducing costs. Today, we process over 9,000 customer inquiries daily, setting new standards for intelligent, scalable support.
Our vision
"Customer support shouldn't just answer questions — it should actively solve problems and drive student success."
Traditional customer support was built for a different era. We're creating the first true AI customer success agent that goes beyond basic Q&A to deliver personalized, proactive support at scale for education companies.
By combining advanced AI technology with deep education industry expertise, we've created an intelligent agent that enhances your support team's capabilities—solving routine problems automatically, reducing response times, and empowering human agents to focus on complex cases that truly need their expertise. The result? Higher student satisfaction, lower support costs, and better learning outcomes.
The Team
Blaise Gulaj
Co-founder & CTO
Jordan Lee
Co-founder & CEO
Matthew Jones
Co-founder & COO
Jacob Le Vine
Co-founder & CMO
The road so far
Initial Test Cohort
Launched Blaise AI to a test cohort of ~40 customers and received overwhelmingly positive feedback after the first 2 weeks.
First Official Roll-out
Launched Blaise AI to our first community of over 526 customers.
Growth Acceleration
By now we’ve solved over 10,015 customer problems, setting new standards for intelligent, scalable support.
"We believe AI should enhance human relationships, not replace them."